Who has the ball?
It is the question you ask about every deal: was it you or the customer who wrote last, and how long ago? Court answers it for all your open deals at once, read from your Outlook email.
Built for Outlook and Microsoft 365. Court shows who wrote last. You write and send yourself.
4with the customer
€42,950
5with you
€41,400
One net, two sides, three lanes
Each tile is one open deal. The customer is at the top and you are at the bottom, on the phone too. Tap a tile to open the deal.
Above the net: with the customer
These are the deals where you wrote last. The ball is with the customer.
Below the net: with you
These are the deals where the customer wrote last. The tiles are white and lifted, so you see them first.
Three lanes on each side
Today, this week and over a week. The newest lie nearest the net, so you can see how long the ball has been lying there.
On the net: nobody has the ball
When a meeting is planned on a deal, it sits on the net: right now, nobody has the ball.
Drag a deal over the net and write the reply
When the ball is with you, you can play it over in one move. Drag the tile over the net and the reply to the customer opens.
The tile only moves once your email has been sent. Court shows what is in your mailbox, not what you meant to do.
- Drag one of your tiles up over the net.
- The reply to the customer opens. You write it and send it yourself.
- Once the email has been sent, the deal is with the customer.
You cannot drag the customer’s tiles. If you try, the court replies:Only the customer can play that ball.
Rewind: yesterday, the week, the month
Three buttons sit on the net. Press one and the court plays the period back: the tiles move the way the ball went.
Afterwards, small arrows stand next to each side. Press the button again and you are back at now.
- came to you
- The customer wrote. The ball is now with you.
- played over
- You wrote. The ball is now with the customer.
- new
- A deal that arrived during the period.
One deal over time, as blocks
Court shows all your deals right now. Trail shows one deal over time: the customer on the top row, you on the bottom. Each block is a turn, and the wider the block, the longer the ball lay there.
You find Trail on the deal page and as one line on the card on the board. If a follow-up is planned, it is shown after the now marker.
You wrote 6 days ago
You typically write back after 1 day · The customer typically writes back after 11 days
It shows who wrote last. It does not guess.
Court reads your email and shows two things: who wrote last, and when. It claims nothing more.
Whether an email needs a reply cannot be read from a date. You know that best. So Frida only writes what it can stand by:
- The customer wrote 12 days ago
- You wrote 3 days ago
No red numbers and no alarms. You see where the ball is, and you decide the next move.
See where the ball is in your own deals
Connect Outlook and let Frida build your deal board from the conversations you already have. Court is one of the views: you switch at the top of the page with your deals.
Names, amounts and deals on this page are made-up examples.